Family-owned & operated NDIS providerMelbourne, Victoria
NDIS Provider ID 4-KXJSBSR
NDIS Registered ProviderID 4-KXJSBSR, ID 4-KXJSBSR
Providing compassionate, personalised support designed to help participants live independently and achieve their goals.
Tell us a little about your needs and a member of our family will get back to you.
Why Choose Helix Care
Helix Care is a family-owned and operated NDIS provider in Melbourne. From your first call, you deal with the people who run the service.
Participants and families deal directly with the people who run the business. No call centres and no hand-offs.
Helix Care is a registered NDIS provider across 10 registration groups, from daily personal care to community participation.
Support is built around your goals, routines and preferences, and adjusted as your needs change.
Our support workers are qualified and matched to each participant, so you are supported by people you feel comfortable with.
We are based in Melbourne and support participants in their homes and communities across the city.
We keep families, support coordinators and plan managers informed in plain language, so everyone knows what is happening.
Our family
Helix Care is run by the Dacampo family. When you get in touch, you speak with the people who own and operate the service.
NDIS services in Melbourne
Ten NDIS services delivered by one family-run team in Melbourne. Choose a service to see what is included and who it is for.
Support to find, establish, and maintain suitable accommodation and tenancy arrangements.
Support with personal care and daily living activities to maintain dignity and independence.
Specialised intensive support for complex personal care needs requiring skilled assistance.
Specialised support for daily living tasks in shared accommodation settings.
Creative and innovative approaches to community engagement and social participation.
Comprehensive skill development programs to enhance independence and life capabilities.
Professional support with household management and domestic tasks for a comfortable living environment.
Support to actively participate in community life, social events, and civic engagement.
Reliable transportation support to access community activities, appointments, and social opportunities.
Structured group programs and centre-based activities promoting social connection and skill development.
Our impact
A snapshot of the support our family provides to participants across Melbourne.
150+
Participants supported
25+
Dedicated support workers
2,500+
Support hours every month
5+
Years of care
What people say
A few of the messages participants, families and coordinators have shared with us.
“The support I've received from Helix Care has been life-changing. Their staff is compassionate, professional, and truly dedicated to helping me achieve my goals.”
“Finding Helix Care was a blessing for our family. Their community participation program has helped my son build confidence and make new friends. The staff is exceptional.”
“As a support coordinator, I've referred many clients to Helix Care. Their professionalism, communication, and quality of service are outstanding.”
Where we work
Helix Care is based in Melbourne. Our support workers meet participants at home and in the community across the city.
We support participants in suburbs including Glen Waverley, Dandenong, Cranbourne, Frankston, Sunshine, Werribee, Thomastown, Reservoir and Ringwood. If you live elsewhere in Victoria, get in touch and we will let you know how we can help.
Resources
Plain-language articles about the NDIS, community participation and living independently.
Assistive Technology
Explore the latest assistive technology innovations helping people with disabilities live more independently and participate fully in community life.
12 min read
NDIS Information
Navigating the National Disability Insurance Scheme can be complex. This guide breaks down the essentials to help participants make the most of their NDIS plans.
8 min read
Community Inclusion
Community participation offers numerous benefits for people with disabilities, from building social connections to developing new skills and improving overall wellbeing.
10 min read
Get in touch
Call, email or send an enquiry. You will hear back from the people who run the service, not a call centre.
Enquiries
Enquiries
