For LACs
For Local Area Coordinators
Helix Care is a family-owned NDIS provider based in Melbourne. We help participants put their plans into action with reliable, personal support that builds on their goals.
Quality outcomes. Reliable service delivery that supports participants to work towards their plan goals.

Why LACs recommend us
Why LACs recommend Helix Care
We understand your role in connecting participants with good services. We aim to make that connection easy and dependable.
Participant-centred approach
Support tailored to each participant's needs, goals and preferences.
Local knowledge
We know Melbourne and its community resources, and we work alongside existing supports.
Goal-focused support
Services designed to support plan goals and build capacity for independence.
Quality assurance
Consistent, professional service delivery from qualified support workers.
Responsive communication
Quick responses to participant needs, plan changes and any concerns.
Broad registration
10 NDIS registration groups to meet a wide range of participant needs.
Working with you
Supporting your LAC role
We help turn plans into practical, everyday support.
Plan implementation support
We help translate participant plans into practical, achievable support that builds capacity.
Community integration
Our services complement existing community supports and help participants build local connections.
Progress monitoring
Regular reporting on participant progress helps you track goal achievement and plan effectiveness.
What LACs can expect
- Reliable service delivery
- Positive participant outcomes
- Goal achievement support
- Community integration
- Regular progress reporting
NDIS outcomes
Services aligned with NDIS outcomes
Our supports are designed around the NDIS outcomes framework and each participant’s goals.
Choice and control
Empowering participants to make decisions about their support and services.
Independence
Building skills and capacity for greater independence in daily life.
Community inclusion
Supporting active participation in community, social and civic activities.
Economic participation
Developing skills and supports for education, training and employment.
Referral process
Simple referral process
Connecting participants with our services is straightforward.
Step 1: Initial contact
Contact us with the participant’s needs and location. We confirm availability and capacity.
Step 2: Service matching
We match the participant with suitable support workers and agree a service plan.
Step 3: Ongoing partnership
Regular communication and reporting to support positive outcomes and goal achievement.
Where we work
Helix Care is a family-owned provider based in Melbourne. We support participants across Melbourne and Victoria.
Get in touch
Ready to connect participants with quality support?
Call or email the family directly, or send a referral through our enquiry form.
Helix Care Pty Ltd
Call 0423 866 620Email info@helixcare.com.auAdriana Dacampo
Call 0483 919 781Email adriana@helixcare.com.au
