Helix Care

For LACs

For Local Area Coordinators

Helix Care is a family-owned NDIS provider based in Melbourne. We help participants put their plans into action with reliable, personal support that builds on their goals.

Quality outcomes. Reliable service delivery that supports participants to work towards their plan goals.

A young man with Down syndrome smiling between two adults who have their arms around him

Why LACs recommend us

Why LACs recommend Helix Care

We understand your role in connecting participants with good services. We aim to make that connection easy and dependable.

  • Participant-centred approach

    Support tailored to each participant's needs, goals and preferences.

  • Local knowledge

    We know Melbourne and its community resources, and we work alongside existing supports.

  • Goal-focused support

    Services designed to support plan goals and build capacity for independence.

  • Quality assurance

    Consistent, professional service delivery from qualified support workers.

  • Responsive communication

    Quick responses to participant needs, plan changes and any concerns.

  • Broad registration

    10 NDIS registration groups to meet a wide range of participant needs.

Working with you

Supporting your LAC role

We help turn plans into practical, everyday support.

Plan implementation support

We help translate participant plans into practical, achievable support that builds capacity.

Community integration

Our services complement existing community supports and help participants build local connections.

Progress monitoring

Regular reporting on participant progress helps you track goal achievement and plan effectiveness.

What LACs can expect

  • Reliable service delivery
  • Positive participant outcomes
  • Goal achievement support
  • Community integration
  • Regular progress reporting

NDIS outcomes

Services aligned with NDIS outcomes

Our supports are designed around the NDIS outcomes framework and each participant’s goals.

  • Choice and control

    Empowering participants to make decisions about their support and services.

  • Independence

    Building skills and capacity for greater independence in daily life.

  • Community inclusion

    Supporting active participation in community, social and civic activities.

  • Economic participation

    Developing skills and supports for education, training and employment.

Referral process

Simple referral process

Connecting participants with our services is straightforward.

  1. Step 1: Initial contact

    Contact us with the participant’s needs and location. We confirm availability and capacity.

  2. Step 2: Service matching

    We match the participant with suitable support workers and agree a service plan.

  3. Step 3: Ongoing partnership

    Regular communication and reporting to support positive outcomes and goal achievement.

Where we work

Helix Care is a family-owned provider based in Melbourne. We support participants across Melbourne and Victoria.

Get in touch

Ready to connect participants with quality support?

Call or email the family directly, or send a referral through our enquiry form.