For plan managers
For Plan Managers
Helix Care is a family-owned NDIS provider based in Melbourne. We keep invoicing clear and accurate, answer billing questions quickly and deliver the supports we bill for.
Transparent billing. Clear invoices with NDIS line items, detailed service records and prompt answers to your questions.
Why plan managers choose us
Why plan managers choose Helix Care
Accurate paperwork means fewer follow-ups for you and faster processing for everyone.
Transparent billing
Clear, itemised invoices with service descriptions and NDIS line item codes.
Detailed records
Service records that show what was delivered, when and by whom.
Budget awareness
We deliver within the participant's plan and let you know early if funding looks tight.
NDIS-compliant documentation
Service agreements and records that meet NDIS requirements.
Responsive communication
Quick answers to invoice queries, plan changes and service adjustments.
Family-run and accountable
You deal directly with the people who run the business, based here in Melbourne.
Billing and reporting
Straightforward billing and reporting
Everything you need to process a claim, without the back-and-forth.
NDIS-compliant invoicing
Every invoice includes NDIS line item codes, service dates and participant details so it can be processed first time.
Clear service records
Detailed records by support category and service type, available when you need them.
Progress reporting
Regular reports on participant progress and service delivery outcomes.
Billing features
- NDIS line item codes
- Detailed service descriptions
- Accurate dates and hours
- Progress reporting
- Compliance documentation
Support categories
Service categories we cover
Our 10 NDIS registration groups cover a wide range of supports for your participants.
- 0101 – Accommodation / Tenancy Assistance
- 0104 – High Intensity Daily Personal Activities
- 0107 – Assistance with Daily Personal Activities
- 0108 – Assistance with Travel / Transport Arrangements
- 0115 – Daily Life Tasks in Group / Shared Living
- 0116 – Innovative Community Participation
- 0117 – Development of Daily Living and Life Skills
- 0120 – Household Tasks
- 0125 – Community, Social and Civic Activities
- 0136 – Group and Centre-Based Activities
Partnership process
How we work together
A simple process for smooth plan management and service delivery.
Step 1: Service agreement
We set up a service agreement with clear pricing and billing arrangements.
Step 2: Participant onboarding
We review the plan with the participant and match them with the right support.
Step 3: Service delivery
Professional support, recorded accurately and invoiced clearly.
Step 4: Ongoing management
Regular reporting, plan reviews and responsive communication.
Where we work
Helix Care is a family-owned provider based in Melbourne. We support participants across Melbourne and Victoria.
Get in touch
Ready to streamline plan management?
Talk to the family that runs Helix Care about how we can work together.
Helix Care Pty Ltd
Call 0423 866 620Email info@helixcare.com.auAdriana Dacampo
Call 0483 919 781Email adriana@helixcare.com.au