About Helix Care
We are a dedicated team of professionals based in Melbourne, committed to providing high-quality NDIS services to individuals with disabilities across Australia, empowering them to live fulfilling and independent lives.
Our Story
The journey that led us to become Australia's trusted NDIS provider
Helix Care was founded in 2019 with a simple yet powerful mission: to provide person-centered support services that empower individuals with disabilities to live fulfilling, independent lives. Our founders, having worked in the disability sector for many years, recognized the need for a service provider that truly put the individual at the center of everything they do.
Starting with a small team of dedicated support workers in Melbourne, we have grown to become a trusted NDIS provider offering a comprehensive range of services. Throughout our growth, we have remained committed to our core values of respect, empowerment, and excellence in everything we do.
Today, Helix Care continues to evolve and expand, but our focus remains the same – making a positive difference in the lives of the people we support. We take pride in our team of skilled professionals who share our passion for providing high-quality, personalized support services.
Our Mission & Values
The principles that guide everything we do at Helix Care
Our Mission
To empower individuals with disabilities to live independent, fulfilling lives through high-quality, person-centered support services that respect their choices, promote their dignity, and enhance their wellbeing.
We strive to be a positive force in the lives of the people we support, their families, and the broader community by advocating for inclusion, accessibility, and equal opportunities for all.
Our Values
- 🤝
Respect
We respect the dignity, rights, and individuality of each person we support.
- 💪
Empowerment
We empower individuals to make their own choices and take control of their lives.
- ⭐
Excellence
We strive for excellence in all aspects of our service delivery.
- 🛡️
Integrity
We act with honesty, transparency, and accountability in all our interactions.
- 🌍
Inclusion
We promote inclusion and equal participation in all aspects of community life.
Our Team
Meet the dedicated professionals who make our mission possible
Abdulfatah Mohamed
Founder & CEO
With extensive experience in disability services, Abdulfatah founded Helix Care with a vision to create a service that truly puts clients first and delivers exceptional care to the community.
Our Approach
How we work to deliver the best possible outcomes for the people we support
Person-Centered
We place the individual at the center of everything we do, respecting their choices, preferences, and goals. Our support plans are tailored to each person's unique needs and aspirations.
Quality-Focused
We are committed to delivering high-quality services that meet or exceed industry standards. We regularly review and improve our practices to ensure the best possible outcomes for our clients.
Community-Connected
We believe in the importance of community connection and inclusion. We work to build bridges between the people we support and their communities, fostering meaningful relationships and participation.
Business Information
Official business details and compliance information
Legal Business Name
HELIX CARE PTY LTD
Australian Business Number (ABN)
Australian Company Number (ACN)
660 679 952
NDIS Provider Registration
4-KXJSBSR
Service Coverage
Based in Melbourne, serving participants across all Australian states and territories
Registration Groups
0101, 0104, 0107, 0108, 0115, 0116, 0117, 0120, 0125, 0136
Join the Helix Care Community
Whether you're looking for support services, considering a career with us, or interested in partnering with Helix Care, we'd love to hear from you. Together, we can make a difference in our community.
Call Us
Available 24/7
Email Us
Quick Response
Visit Us
Melbourne Based