Helix Care

NDIS registration group 0107

Assistance with Personal Activities

Support with personal care and daily living activities to maintain dignity and independence.

A support worker stands beside a laughing young man in his wheelchair

About this service

Assistance with Personal Activities in Melbourne

Our Assistance with Personal Activities service provides respectful, person-centered support with personal care tasks and daily living activities. We help individuals maintain their personal hygiene, grooming, dressing, and other intimate care needs while preserving dignity and promoting independence wherever possible. Our trained support workers provide sensitive, professional assistance tailored to your individual needs and preferences.

Helix Care is a family-owned and operated NDIS provider based in Melbourne. When you get in touch you speak with the people who run the business, and we keep the same familiar support workers wherever we can.

Who it is for

Who this service is for

Assistance with Personal Activities may suit you if one or more of these apply.

  • NDIS participants with funding for Assistance with Personal Activities (Registration Group 0107)

  • Individuals requiring support with personal care tasks

  • People needing assistance with daily living activities

  • Residents of Melbourne and surrounding areas

What is included

What this support can include

Every plan is different. These are the things we most often help with.

  • Showering, bathing and toileting
  • Dressing, grooming and oral hygiene
  • Medication prompting
  • Mobility assistance and transfers
  • Support that fits your routine and preferences
  • Choice of support worker gender where possible

Benefits

How this support helps

  • Dignified Care

    Receive personal care support that respects your dignity, privacy, and individual preferences at all times.

  • Professional Support

    Our trained support workers provide skilled, compassionate assistance with personal care needs.

  • Independence Focus

    We encourage and support your independence, providing assistance only where needed while building your skills.

  • Flexible Scheduling

    Personal care support is available when you need it, fitting around your routine and preferences.

Stories

What this looks like in real life

Examples of how this support has made a difference. Names and details are changed for privacy.

  • Maintaining Independence at Home

    The situation

    An elderly client with mobility limitations wanted to continue living at home but required assistance with personal care tasks. We developed a support plan that provided necessary assistance while maximizing their independence.

    The outcome

    The client has successfully remained in their own home for over two years, maintaining their personal care routines with dignity and reporting high satisfaction with their quality of life.

  • Building Confidence in Personal Care

    The situation

    A young adult with an intellectual disability needed support to develop personal care skills and routines. We provided hands-on assistance combined with skill-building to promote independence.

    The outcome

    The client has developed greater independence in personal care tasks and now requires minimal assistance. Their confidence and self-esteem have significantly improved.

  • “The personal care support from Helix Care has allowed me to maintain my independence at home. The support workers are respectful, professional, and make me feel comfortable and dignified.”
    Margaret S., NDIS Participant
  • “I was initially hesitant about receiving personal care support, but the team at Helix Care made me feel at ease. They respect my privacy and help me maintain my personal routines with dignity.”
    Robert T., NDIS Participant

FAQs

Frequently asked questions

Common questions about assistance with personal activities.

What personal care activities do you assist with?

We provide support with showering, bathing, toileting, dressing, grooming, oral hygiene, medication prompting, mobility assistance, and other personal care needs as outlined in your NDIS plan.

How do you ensure privacy and dignity during personal care?

We maintain strict privacy protocols, always seek consent before providing assistance, use appropriate communication, ensure physical privacy, and work with you to establish comfort levels and boundaries.

Can I choose the gender of my support worker?

Yes, we understand the importance of comfort during personal care and will work to match you with support workers of your preferred gender where possible.

What training do your personal care workers have?

All our personal care workers have relevant qualifications in disability support or aged care, first aid certification, and specialised training in personal care techniques, infection control, and maintaining dignity in care.

Where we work

Where we provide this service

We are based in Melbourne and support participants across Greater Melbourne and Victoria.

Related services

Many participants combine this with one or more of these supports.

View all NDIS services

Family-owned and operated

Talk to us about assistance with personal activities

Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.