Increased Mobility
Access reliable transportation that removes barriers to community participation and independence.
Assistance with Travel and Transport
Our Assistance with Travel and Transport service provides comprehensive transportation support to help you access your community safely and independently. We offer door-to-door transport services, public transport training, and travel support to appointments, social activities, employment, and community events. Our goal is to remove transportation barriers and increase your access to community participation.
Australia-Wide Service
Based in Melbourne, we provide this service across all Australian states and territories through our network of qualified local teams.
Eligibility Criteria
Our Assistance with Travel and Transport services are available to individuals who meet the following criteria:
NDIS participants with funding for Assistance with Travel and Transport (Registration Group 0108)
Individuals who face barriers accessing public or private transport independently
People requiring support to travel to appointments, activities, or community events
Residents of Melbourne and surrounding areas
Benefits of Our Assistance with Travel and Transport Services
Discover how our services can make a positive difference in your life:
Safety and Comfort
Travel safely and comfortably with trained support workers and accessible vehicles.
Skill Development
Learn to use public transport and develop independent travel skills where possible.
Community Access
Reach appointments, social activities, employment, and community events that enhance your quality of life.
Success Stories
Real examples of how our Assistance with Travel and Transport services have made a difference:
Overcoming Transport Barriers
The Challenge
A client living in an outer suburb had become isolated due to lack of accessible transport options. We provided regular transport services and worked to connect them with community activities.
The Outcome
The client now participates in multiple community activities, maintains regular medical appointments, and has developed a strong social network. Their mental health and quality of life have improved significantly.
Public Transport Independence
The Challenge
A young adult wanted to learn to use public transport to increase their independence and employment opportunities. We provided comprehensive travel training over several months.
The Outcome
The client now uses public transport independently for work and social activities. This independence has opened up employment opportunities and increased their confidence in community participation.
What Our Clients Say
Hear from individuals and families who have experienced our Assistance with Travel and Transport services:
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Carol R.
NDIS Participant
"The transport service has given me back my independence. I can now attend my medical appointments, visit friends, and participate in community activities without having to rely on family members."
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Peter K.
NDIS Participant
"Learning to use public transport with support from Helix Care has been life-changing. I now travel independently to work and social activities. The confidence I've gained is incredible."
Frequently Asked Questions
Find answers to common questions about our Assistance with Travel and Transport services:
What types of transport support do you provide?
We provide door-to-door transport in accessible vehicles, support to use public transport, assistance with taxi or rideshare services, and travel training to help you develop independent travel skills.
Are your vehicles wheelchair accessible?
Yes, our fleet includes wheelchair accessible vehicles with proper securing systems. Our drivers are trained in safe loading, securing, and unloading procedures for wheelchairs and mobility devices.
Can you provide transport for regular appointments?
Absolutely. We can arrange regular transport schedules for ongoing appointments such as medical visits, therapy sessions, work, or regular community activities.
Do you provide support at destinations?
Yes, we can provide assistance at your destination if needed, including help navigating buildings, attending appointments with you, or providing support during activities, depending on your individual needs.
Ready to Get Started?
Contact us today to learn more about our Assistance with Travel and Transport services in Melbourne and how we can support you or your loved one.
Contact Us