NDIS registration group 0108
Assistance with Travel and Transport
Reliable transportation support to access community activities, appointments, and social opportunities.
About this service
Assistance with Travel and Transport in Melbourne
Our Assistance with Travel and Transport service provides comprehensive transportation support to help you access your community safely and independently. We offer door-to-door transport services, public transport training, and travel support to appointments, social activities, employment, and community events. Our goal is to remove transportation barriers and increase your access to community participation.
Helix Care is a family-owned and operated NDIS provider based in Melbourne. When you get in touch you speak with the people who run the business, and we keep the same familiar support workers wherever we can.
Who it is for
Who this service is for
Assistance with Travel and Transport may suit you if one or more of these apply.
NDIS participants with funding for Assistance with Travel and Transport (Registration Group 0108)
Individuals who face barriers accessing public or private transport independently
People requiring support to travel to appointments, activities, or community events
Residents of Melbourne and surrounding areas
What is included
What this support can include
Every plan is different. These are the things we most often help with.
- Door-to-door transport in accessible vehicles
- Support to use trains, trams and buses
- Help with taxi and rideshare services
- Travel training for independent journeys
- Regular transport for appointments, work and activities
- Support at your destination when needed
Benefits
How this support helps
Increased Mobility
Access reliable transportation that removes barriers to community participation and independence.
Safety and Comfort
Travel safely and comfortably with trained support workers and accessible vehicles.
Skill Development
Learn to use public transport and develop independent travel skills where possible.
Community Access
Reach appointments, social activities, employment, and community events that enhance your quality of life.
Stories
What this looks like in real life
Examples of how this support has made a difference. Names and details are changed for privacy.
Overcoming Transport Barriers
The situation
A client living in an outer suburb had become isolated due to lack of accessible transport options. We provided regular transport services and worked to connect them with community activities.
The outcome
The client now participates in multiple community activities, maintains regular medical appointments, and has developed a strong social network. Their mental health and quality of life have improved significantly.
Public Transport Independence
The situation
A young adult wanted to learn to use public transport to increase their independence and employment opportunities. We provided comprehensive travel training over several months.
The outcome
The client now uses public transport independently for work and social activities. This independence has opened up employment opportunities and increased their confidence in community participation.
“The transport service has given me back my independence. I can now attend my medical appointments, visit friends, and participate in community activities without having to rely on family members.”
Carol R., NDIS Participant “Learning to use public transport with support from Helix Care has been life-changing. I now travel independently to work and social activities. The confidence I've gained is incredible.”
Peter K., NDIS Participant
FAQs
Frequently asked questions
Common questions about assistance with travel and transport.
What types of transport support do you provide?
We provide door-to-door transport in accessible vehicles, support to use public transport, assistance with taxi or rideshare services, and travel training to help you develop independent travel skills.
Are your vehicles wheelchair accessible?
Yes, our fleet includes wheelchair accessible vehicles with proper securing systems. Our drivers are trained in safe loading, securing, and unloading procedures for wheelchairs and mobility devices.
Can you provide transport for regular appointments?
Absolutely. We can arrange regular transport schedules for ongoing appointments such as medical visits, therapy sessions, work, or regular community activities.
Do you provide support at destinations?
Yes, we can provide assistance at your destination if needed, including help navigating buildings, attending appointments with you, or providing support during activities, depending on your individual needs.
Where we work
Where we provide this service
We are based in Melbourne and support participants across Greater Melbourne and Victoria.
Related services
Other ways we can help
Many participants combine this with one or more of these supports.
Group and Centre-Based Activities
Structured group programs and centre-based activities promoting social connection and skill development.
Accommodation and Tenancy Assistance
Support to find, establish, and maintain suitable accommodation and tenancy arrangements.
Assistance with Personal Activities
Support with personal care and daily living activities to maintain dignity and independence.
Family-owned and operated
Talk to us about assistance with travel and transport
Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.