Melbourne-based, family-owned
Supporting NDIS participants across Australia
Helix Care is a family-owned and operated NDIS provider based in Melbourne. Victoria is home, and we also support participants in the states and cities listed below.
Where we support participants
Home in Melbourne, support beyond it
We do not have offices outside Melbourne. Where we support participants in other states, everything is arranged by the same small family team.
Our home base
NDIS support in Melbourne
Helix Care is a family-owned and operated NDIS provider based in Melbourne. This is our home, and it is where our team lives and works.
Victoria
NDIS support in Victoria
Victoria is our home state. Helix Care is a family-owned and operated NDIS provider based in Melbourne, and Victoria is where all of our operations are run from.
State
New South Wales
Family-owned NDIS provider based in Melbourne supporting participants across New South Wales, including Sydney, Newcastle, Wollongong and the Central Coast.
State
Queensland
Family-owned NDIS provider based in Melbourne supporting participants across Queensland, including Brisbane, the Gold Coast, Townsville and Cairns.
New South Wales
Sydney
Melbourne-based, family-owned NDIS provider supporting participants across Greater Sydney, including Parramatta, Penrith, Liverpool and the Northern Beaches.
Queensland
Brisbane
Melbourne-based, family-owned NDIS provider supporting participants across Greater Brisbane, including Logan, Ipswich, Redcliffe and Caboolture.
Western Australia
Perth
Melbourne-based, family-owned NDIS provider supporting participants across Greater Perth, including Fremantle, Joondalup, Rockingham, Mandurah and Swan.
South Australia
Adelaide
Melbourne-based, family-owned NDIS provider supporting participants across Greater Adelaide, including Salisbury, Marion, Tea Tree Gully and Port Adelaide.
Northern Territory
Darwin
Melbourne-based, family-owned NDIS provider supporting participants in Darwin and the Northern Territory, including Palmerston, Casuarina and rural Darwin.
Tasmania
Hobart
Melbourne-based, family-owned NDIS provider supporting participants across Greater Hobart and Tasmania, including Glenorchy, Clarence, Kingborough and Sorell.
Australian Capital Territory
Canberra
Melbourne-based, family-owned NDIS provider supporting participants across Canberra and the ACT, including Gungahlin, Belconnen, Tuggeranong and Queanbeyan.
How it works
Getting started, wherever you are
The same simple process whether you live in Melbourne or interstate.
- 1
Talk to us
Send an enquiry or call. You speak directly with the family who run Helix Care about your NDIS plan, your goals and where you live.
- 2
Plan the support together
We confirm what is available in your area, agree on the supports, the schedule and the people involved, and set up a service agreement.
- 3
Support starts
Support begins on the agreed date. We check in regularly and adjust things as your needs change.
NDIS registration
Our NDIS registration groups
Helix Care Pty Ltd is registered with the NDIS Quality and Safeguards Commission for these 10 groups.
- 0101
Accommodation / Tenancy Assistance
- 0104
High Intensity Daily Personal Activities
- 0107
Assistance with Daily Personal Activities
- 0108
Assistance with Travel / Transport Arrangements
- 0115
Daily Life Tasks in Group / Shared Living
- 0116
Innovative Community Participation
- 0117
Development of Daily Living and Life Skills
- 0120
Household Tasks
- 0125
Community, Social and Civic Activities
- 0136
Group and Centre-Based Activities
FAQs
Frequently asked questions
Straight answers about where and how we work.
Is Helix Care an Australia-wide NDIS provider?
Helix Care is a family-owned NDIS provider based in Melbourne, Victoria. Most of the participants we support live in Greater Melbourne and Victoria. We also support participants in the other states and cities listed on this page - contact us to check what is available where you live.
Do you have offices outside Melbourne?
No. Our team is based in Melbourne. Support in other states is arranged from Melbourne and depends on the type of support you need and your location.
Which NDIS services can I access?
Helix Care is registered for 10 NDIS registration groups, covering personal care, high intensity personal care, household tasks, daily living and life skills, community participation, travel and transport, accommodation and tenancy assistance, shared living support, and group and centre-based activities.
Family-owned and operated
Talk to us about support where you live
Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.