Helix Care

NDIS registration group 0101

Accommodation and Tenancy Assistance

Support to find, establish, and maintain suitable accommodation and tenancy arrangements.

A young man in a wheelchair laughs in a brightly decorated room

About this service

Accommodation and Tenancy Assistance in Melbourne

Our Accommodation and Tenancy Assistance service helps individuals with disabilities secure and maintain appropriate housing. We provide support with finding suitable accommodation, understanding tenancy agreements, establishing household routines, and developing skills for independent living. Our goal is to help you achieve stable, safe, and appropriate housing that meets your needs and preferences.

Helix Care is a family-owned and operated NDIS provider based in Melbourne. When you get in touch you speak with the people who run the business, and we keep the same familiar support workers wherever we can.

Who it is for

Who this service is for

Accommodation and Tenancy Assistance may suit you if one or more of these apply.

  • NDIS participants with funding for Accommodation and Tenancy Assistance (Registration Group 0101)

  • Individuals seeking to establish or maintain independent living arrangements

  • People requiring support with tenancy-related tasks and responsibilities

  • Residents of Melbourne and surrounding areas

What is included

What this support can include

Every plan is different. These are the things we most often help with.

  • Finding suitable and accessible rental properties
  • Understanding lease agreements and tenant rights
  • Liaising with real estate agents and landlords
  • Setting up utilities and household services
  • Establishing household routines
  • Ongoing support to maintain your tenancy

Benefits

How this support helps

  • Housing Security

    Secure appropriate, safe, and affordable accommodation that meets your individual needs and preferences.

  • Tenancy Skills

    Develop essential skills for successful tenancy management, including understanding rights and responsibilities.

  • Independent Living

    Build confidence and skills to live independently in your chosen accommodation setting.

  • Ongoing Support

    Receive continued assistance to maintain your tenancy and address any housing-related challenges.

Stories

What this looks like in real life

Examples of how this support has made a difference. Names and details are changed for privacy.

  • First Independent Home

    The situation

    A young adult with autism was ready to move out of the family home but needed support to navigate the rental market and establish independent living skills.

    The outcome

    Successfully secured appropriate accommodation and developed essential tenancy and household management skills. The client has maintained their tenancy for over 18 months and reports high satisfaction with their independence.

  • Accessible Housing Solution

    The situation

    A client using a wheelchair needed to find accessible accommodation after their previous housing became unsuitable due to changing mobility needs.

    The outcome

    Found fully accessible accommodation that meets all mobility requirements. The client now lives independently with appropriate modifications and support systems in place.

  • “Helix Care helped me find my first independent apartment. They supported me through the entire process and continue to help me maintain my tenancy. I finally have a place I can call home.”
    Michael R., NDIS Participant
  • “The accommodation support from Helix Care was invaluable. They helped me understand my lease agreement and set up all my utilities. I feel confident managing my own place now.”
    Lisa K., NDIS Participant

FAQs

Frequently asked questions

Common questions about accommodation and tenancy assistance.

What types of accommodation support do you provide?

We assist with finding suitable rental properties, understanding lease agreements, liaising with real estate agents and landlords, setting up utilities and services, establishing household routines, and ongoing tenancy maintenance support.

Can you help me understand my rights as a tenant?

Yes, we provide education about tenant rights and responsibilities, help you understand lease agreements, and support you in communicating with landlords or property managers when issues arise.

Do you provide support after I move into accommodation?

Absolutely. We offer ongoing support to help you maintain your tenancy, including assistance with household management, budgeting for rent and utilities, and addressing any tenancy-related challenges that may arise.

Can you help me find accessible accommodation?

Yes, we specialize in helping clients find accommodation that meets their accessibility needs, including properties with wheelchair access, modified bathrooms, or other necessary adaptations.

Where we work

Where we provide this service

We are based in Melbourne and support participants across Greater Melbourne and Victoria.

Related services

Many participants combine this with one or more of these supports.

View all NDIS services

Family-owned and operated

Talk to us about accommodation and tenancy assistance

Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.