Greater Melbourne
Family-run NDIS support in Dandenong
Dandenong moves fast, and support here has to keep up with real life rather than a neat timetable. Helix Care is a family-owned NDIS provider based in Melbourne, and we send workers out to participants right across Greater Dandenong.
About Helix Care
Supporting participants in Dandenong
Almost everything sits within a few blocks of the centre. Dandenong station serves both the Pakenham and Cranbourne lines, Dandenong Market and Dandenong Square are a short walk apart, and Harmony Square and the Drum Theatre are close by for a quiet sit or a night out. Our workers help people get to Dandenong Hospital for appointments, do the weekly shop, manage the house and stay connected locally.
Greater Dandenong is widely described as the most culturally diverse council area in Victoria, and that shapes how we work. We ask about language, food, prayer and family expectations before support starts, not weeks later, and we work hard to match you with someone who will feel right in your home.
Our home base is Melbourne, where the family who run Helix Care live and work.
Services
NDIS services in Dandenong
The supports most often requested by participants in Dandenong. Ask us about anything not listed.
Registration group 0101
Accommodation and Tenancy Assistance
Support to find, establish, and maintain suitable accommodation and tenancy arrangements.
Registration group 0107
Assistance with Personal Activities
Support with personal care and daily living activities to maintain dignity and independence.
Registration group 0104
High Intensity Daily Personal Activities
Specialised intensive support for complex personal care needs requiring skilled assistance.
Registration group 0115
Assistance with Daily Tasks in Shared Living
Specialised support for daily living tasks in shared accommodation settings.
Registration group 0116
Innovative Community Participation
Creative and innovative approaches to community engagement and social participation.
Registration group 0117
Development of Daily Living and Life Skills
Comprehensive skill development programs to enhance independence and life capabilities.
Registration group 0120
Household Tasks
Professional support with household management and domestic tasks for a comfortable living environment.
Registration group 0125
Participation in Community, Social and Civic Activities
Support to actively participate in community life, social events, and civic engagement.
Registration group 0108
Assistance with Travel and Transport
Reliable transportation support to access community activities, appointments, and social opportunities.
Registration group 0136
Group and Centre-Based Activities
Structured group programs and centre-based activities promoting social connection and skill development.
Areas we support
Areas we support
Contact us to check availability where you live.
- Dandenong North
- Noble Park
- Keysborough
- Doveton
- Springvale
- Endeavour Hills
FAQs
Frequently asked questions
Common questions about NDIS support in Dandenong.
Do your support workers speak languages other than English?
Many of our team are multilingual, which matters in a suburb where a large share of residents were born overseas. Tell us which language you or your family prefer and we will give you an honest answer about whether we can match it. If we cannot, we will arrange an interpreter for planning conversations rather than leave you guessing.
Can a support worker take me to appointments at Dandenong Hospital?
Yes. Travel and transport is one of the supports we provide, and hospital or specialist appointments are a common reason people use it. A worker can pick you up, stay with you through the appointment if that helps, note down what was said and get you home again.
Which suburbs around Dandenong do you cover?
We work across Greater Dandenong and the areas next to it, including Dandenong North, Noble Park, Keysborough, Doveton, Springvale and Endeavour Hills. If your suburb is not on that list, ask anyway, because we cover more of the south-east than we can sensibly fit on one page.
How do I get started?
Send an enquiry through our website or give us a call. We will talk through your NDIS plan and goals, answer your questions and arrange a time to meet. There is no obligation.
Family-owned and operated
Talk to us about support in Dandenong
Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.