Greater Melbourne
NDIS support in Frankston and on the Peninsula
Frankston is where Port Phillip Bay meets the start of the Mornington Peninsula, and it is a part of Victoria our support workers travel to often. Helix Care is a family-owned NDIS provider based in Melbourne, and we come to you rather than asking you to come to us.
About Helix Care
Supporting participants in Frankston
Day to day life here tends to follow a few familiar routes. Frankston Station is the end of the Frankston line and the start of the 901 SmartBus, Bayside Shopping Centre sits just across from it, Peninsula University Hospital covers the wider Peninsula through Bayside Health, and the foreshore is there for the afternoons when you simply want an hour by the water. A worker who already knows those places can help you use them with confidence instead of learning the area on your time.
We support participants right across Frankston City and the suburbs around it, from Seaford and Frankston North through to Langwarrin, Carrum Downs, Frankston South and Mount Eliza. As a small family business, the person who picks up the phone is one of the people who runs Helix Care, so questions go straight to someone who can answer them rather than being passed along.
Our home base is Melbourne, where the family who run Helix Care live and work.
Services
NDIS services in Frankston
The supports most often requested by participants in Frankston. Ask us about anything not listed.
Registration group 0101
Accommodation and Tenancy Assistance
Support to find, establish, and maintain suitable accommodation and tenancy arrangements.
Registration group 0107
Assistance with Personal Activities
Support with personal care and daily living activities to maintain dignity and independence.
Registration group 0104
High Intensity Daily Personal Activities
Specialised intensive support for complex personal care needs requiring skilled assistance.
Registration group 0115
Assistance with Daily Tasks in Shared Living
Specialised support for daily living tasks in shared accommodation settings.
Registration group 0116
Innovative Community Participation
Creative and innovative approaches to community engagement and social participation.
Registration group 0117
Development of Daily Living and Life Skills
Comprehensive skill development programs to enhance independence and life capabilities.
Registration group 0120
Household Tasks
Professional support with household management and domestic tasks for a comfortable living environment.
Registration group 0125
Participation in Community, Social and Civic Activities
Support to actively participate in community life, social events, and civic engagement.
Registration group 0108
Assistance with Travel and Transport
Reliable transportation support to access community activities, appointments, and social opportunities.
Registration group 0136
Group and Centre-Based Activities
Structured group programs and centre-based activities promoting social connection and skill development.
Areas we support
Areas we support
Contact us to check availability where you live.
- Frankston South
- Frankston North
- Seaford
- Carrum Downs
- Langwarrin
- Mount Eliza
FAQs
Frequently asked questions
Common questions about NDIS support in Frankston.
Do your support workers actually travel down to Frankston?
Yes. Frankston and the surrounding suburbs are part of the area we cover, including Seaford, Frankston North, Frankston South, Carrum Downs, Langwarrin and Mount Eliza. We build travel time into the roster so your worker arrives when they are meant to, and we keep the same faces coming back wherever we can.
Can a support worker help me get around Frankston without a car?
Yes. Assistance with travel and transport is one of the supports we are registered for. That can mean riding the Frankston line or a local bus with you until you are comfortable doing it alone, driving you to an appointment at Peninsula University Hospital, or helping you plan a trip to Bayside Shopping Centre and back.
Can my supports include getting out around the bay and the Peninsula?
Absolutely. Community participation is often the part people enjoy most. For Frankston participants that might be a regular walk along the foreshore or the pier, a show at Frankston Arts Centre, a coffee somewhere familiar, or a drive out through Mount Eliza and the Peninsula. We plan it around what you actually like doing.
How do I get started?
Send an enquiry through our website or give us a call. We will talk through your NDIS plan and goals, answer your questions and arrange a time to meet. There is no obligation.
Family-owned and operated
Talk to us about support in Frankston
Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.