Greater Melbourne
NDIS support for Sunshine and the Brimbank suburbs
Sunshine has been a working heart of Melbourne's west for well over a century, from the old Harvester works that gave the suburb its name to the shops and cafes along Hampshire Road today. Helix Care is a Melbourne family business and a registered NDIS provider, and our workers come out to participants living here.
About Helix Care
Supporting participants in Sunshine
Getting around is a big part of how support works in this pocket of the west. Sunshine Station is a major interchange where metropolitan Sunbury line trains and V/Line regional services both stop, and the bus routes fan out from there to St Albans, Braybrook, Albion and Ardeer. Sunshine Marketplace covers most of the weekly shopping, and Sunshine Hospital, run by Western Health, is a short trip up the road in St Albans.
Sunshine and the wider City of Brimbank are among the most culturally mixed parts of Victoria, and that matters when someone is coming into your home. We ask about language, food, faith and family routines before support starts, and we do our best to match you with a worker who fits. You are also dealing directly with the family behind Helix Care, not a call centre reading from a script.
Our home base is Melbourne, where the family who run Helix Care live and work.
Services
NDIS services in Sunshine
The supports most often requested by participants in Sunshine. Ask us about anything not listed.
Registration group 0101
Accommodation and Tenancy Assistance
Support to find, establish, and maintain suitable accommodation and tenancy arrangements.
Registration group 0107
Assistance with Personal Activities
Support with personal care and daily living activities to maintain dignity and independence.
Registration group 0104
High Intensity Daily Personal Activities
Specialised intensive support for complex personal care needs requiring skilled assistance.
Registration group 0115
Assistance with Daily Tasks in Shared Living
Specialised support for daily living tasks in shared accommodation settings.
Registration group 0116
Innovative Community Participation
Creative and innovative approaches to community engagement and social participation.
Registration group 0117
Development of Daily Living and Life Skills
Comprehensive skill development programs to enhance independence and life capabilities.
Registration group 0120
Household Tasks
Professional support with household management and domestic tasks for a comfortable living environment.
Registration group 0125
Participation in Community, Social and Civic Activities
Support to actively participate in community life, social events, and civic engagement.
Registration group 0108
Assistance with Travel and Transport
Reliable transportation support to access community activities, appointments, and social opportunities.
Registration group 0136
Group and Centre-Based Activities
Structured group programs and centre-based activities promoting social connection and skill development.
Areas we support
Areas we support
Contact us to check availability where you live.
- Sunshine West
- Sunshine North
- Albion
- Ardeer
- St Albans
- Braybrook
FAQs
Frequently asked questions
Common questions about NDIS support in Sunshine.
Which suburbs around Sunshine do you cover?
We support participants in Sunshine itself and across the suburbs around it, including Sunshine West, Sunshine North, Albion, Ardeer and St Albans in Brimbank, and Braybrook just over the boundary in Maribyrnong. If you are a little further out towards Deer Park or Footscray, give us a call and we will tell you straight away whether we can help.
We speak a language other than English at home. Is that a problem?
Not at all, and in this part of Melbourne it is common. Tell us which language your household uses and we will try to match you with a support worker who speaks it or shares a similar background. Where we cannot match it exactly, we use interpreters and plain, slow communication, and we make sure the important information is understood by everyone involved.
Can someone help me get to appointments at Sunshine Hospital?
Yes. Sunshine Hospital in St Albans is a regular destination for the people we support, and assistance with travel and transport covers getting you there and home again. A worker can drive you, catch the train or bus with you, help you keep track of appointment letters, and stay with you while you wait if that makes the day easier.
How do I get started?
Send an enquiry through our website or give us a call. We will talk through your NDIS plan and goals, answer your questions and arrange a time to meet. There is no obligation.
Family-owned and operated
Talk to us about support in Sunshine
Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.