Greater Melbourne
NDIS support across Werribee and Wyndham
Werribee grew up around the river and the market gardens, and it now sits at the centre of Wyndham, one of the fastest growing council areas in the country. Run by one Melbourne family, Helix Care is a registered NDIS provider whose support workers head out along the Princes Freeway to participants across Wyndham.

About Helix Care
Supporting participants in Werribee
Things are spread out in this part of the west, so knowing the area counts. Werribee Station is the end of the Werribee line, Watton Street is where a lot of the local services and appointments sit, Werribee Mercy Hospital looks after the region, and Pacific Werribee at Hoppers Crossing (still Werribee Plaza to plenty of people) handles the shopping. For getting out of the house there is Werribee Park, the Open Range Zoo and the walking tracks along the Werribee River.
The newer estates out at Tarneit, Truganina, Wyndham Vale and Point Cook are the ones families tell us are hardest to staff, and that is exactly why we plan rosters around the western corridor instead of sending whoever is free that week. Being a small family business, you deal directly with the people who run Helix Care, so changing a shift or asking a question is a quick phone call.
Our home base is Melbourne, where the family who run Helix Care live and work.
Services
NDIS services in Werribee
The supports most often requested by participants in Werribee. Ask us about anything not listed.
Registration group 0101
Accommodation and Tenancy Assistance
Support to find, establish, and maintain suitable accommodation and tenancy arrangements.
Registration group 0107
Assistance with Personal Activities
Support with personal care and daily living activities to maintain dignity and independence.
Registration group 0104
High Intensity Daily Personal Activities
Specialised intensive support for complex personal care needs requiring skilled assistance.
Registration group 0115
Assistance with Daily Tasks in Shared Living
Specialised support for daily living tasks in shared accommodation settings.
Registration group 0116
Innovative Community Participation
Creative and innovative approaches to community engagement and social participation.
Registration group 0117
Development of Daily Living and Life Skills
Comprehensive skill development programs to enhance independence and life capabilities.
Registration group 0120
Household Tasks
Professional support with household management and domestic tasks for a comfortable living environment.
Registration group 0125
Participation in Community, Social and Civic Activities
Support to actively participate in community life, social events, and civic engagement.
Registration group 0108
Assistance with Travel and Transport
Reliable transportation support to access community activities, appointments, and social opportunities.
Registration group 0136
Group and Centre-Based Activities
Structured group programs and centre-based activities promoting social connection and skill development.
Areas we support
Areas we support
Contact us to check availability where you live.
- Hoppers Crossing
- Point Cook
- Tarneit
- Truganina
- Wyndham Vale
- Werribee South
FAQs
Frequently asked questions
Common questions about NDIS support in Werribee.
Do you cover the newer estates out in Wyndham?
Yes. As well as Werribee we support participants in Hoppers Crossing, Point Cook, Tarneit, Truganina, Wyndham Vale and Werribee South. These areas have grown quickly and can be harder to find workers for, so it is worth contacting us early to talk about the days and times you need.
Werribee is a fair way from the city. Will my worker turn up on time?
That is the first thing people ask us out here, and it is a fair question. Workers are matched to your days and your part of Wyndham before support starts rather than shuffled at the last minute, and we keep your team small so the same people know your routine, your street and your parking. If something does go wrong, you hear about it from us first.
What is there to do locally for community participation?
More than most people expect. Werribee Park and the Werribee Open Range Zoo are a short drive away at Werribee South, the trails along the Werribee River are good for a regular walk, and Pacific Werribee and Watton Street cover the everyday outings. The bay is close by as well. We build these into your community participation supports so getting out becomes a normal part of the week.
How do I get started?
Send an enquiry through our website or give us a call. We will talk through your NDIS plan and goals, answer your questions and arrange a time to meet. There is no obligation.
Family-owned and operated
Talk to us about support in Werribee
Send us an enquiry or give us a call. You will speak directly with the family who run Helix Care, and there is no obligation.
